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    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

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    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
  • TRACK ORDER

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
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  • Track Order
  • CONTACT US

    Where is my order?

    1. Allow 5-30 mins for payment processing. Check back to track your order.

    2. Personalized products take 2-5 business days to prepare before shipping (varies by category).

    3. We’ll email you when it’s on its way—check inbox/spam!

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Want to cancel, modify, or return your order?

    • 1. Tap here to find your order first.
    • 2. Based on your order status, you can:
    • - View Design Details & History
    • - Upgrade Express Shipping (if order is eligible)
    • - Change Products
    • - Cancel or Refund (unshipped)
    • - Return & Exchange (delivered)
    • - Confirm Received to Review
      See Our Best seller
      3d Puzzle Ball Keychain Basketball Building Block Educational Toy Pendant
      SKU:
      XHBPPS0P467X01
      35% OFF
      Choose Your Style
      Basketball
      Football
      Billiards
      Earth
      Christmas
      Choose Your Style
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      Description

      Discover endless fun with this 3D Puzzle Ball Keychain! Designed as a miniature basketball built from interlocking Puzzles, this educational toy is perfect for puzzle lovers and basketball fans alike. It doubles as a stylish keychain and an engaging activity that helps improve spatial awareness, fine motor skills, and problem-solving abilities. Compact and portable, this basketball building block is an ideal pendant for bags, keys, or backpacks, making it a great gift for kids and adults who enjoy creative and hands-on toys.

      The spherical design perfectly matches the design. Every detail is stunning.
      Easy assembly and smooth chamfers create a stylish charm with the included keychain.

      It's a puzzle piece, a pendant, perfect for adding a touch of beauty to your life.
      Small and portable, it offers multiple uses, transforming into a practical lanyard.

      Each puzzle piece is uniquely numbered.
      The back of the puzzle is coded for easy assembly, even for beginners.

      Experience the art and joy of puzzles with this personalized pattern.
      Pair it with a dedicated keychain to create a beautiful charm.

      High-quality plastic material with smooth, flawless edges.
      Comfortable to the touch, perfect for collection and display.

      Size: Ball diameter 4cm

      PRODUCT DETAILS
      Size
      4*4cm
      Material
      Plastic
      Weight
      50g
      Bracelet Length
      Necklace Length
      • This item cannot be returned unless it is defective or damaged.
      • This item cannot be modified once you finish payment.
      • This item is covered by our 90-DAY RETURN policy.
      Devoluciones los 90 días
      90 DAYS Return/Exchange Policy
      We support a 90-day return policy, if you purchase an warranty, you can extend this period to 180 days

      Return & Exchange Service Procedure

      • STEP 1 Contact Customer Service and Request Return Detail. Email: cs@soufeel.com
      • STEP 2 Customer will receive an email notification once your request is approved.
      • STEP 3 The customer packs the package and sends it.
      • STEP 4 Get Refund or Replacement after we receive the products.

      FULL COVERAGE Return/Exchange Policy

      • The following reasons are covered by our 90 day FULL COVERAGE Return/Exchange Policy. (We will be responsible for the return postage fees and replacement fees)
      • 1. The product customization information does not match or an error in customization.
      • 2. We sent the wrong order or item(s), you received any broken items, or the quality of the products you received is poor/defective.
      • 3. Unclear pictures rendering or lettering
      • 4. Wrong or mismatched size.

      NO RETURN & EXCHANGE

      • The following reasons are NOT covered by our 90 day return policy. We are not liable for these issues.
      • 1. Products that exceed the return processing time limit (90 days after the order is signed).
      • 2. The non-quality issue for personalized products.
      • 3. Product damaged by misuse, mishandling, or poor maintenance.
      • 4. Items that have been washed, worn, or soiled and damaged resulting from customer's handling. For safety and hygiene reasons, personal items such as underwear, swimwear, socks, etc.
      • 5. Chose the wrong size for the product.
      • 6. Personal Reasons due to personal taste, change of mind etc.
      • 7. Partial returns or exchange of products from a set item is not acceptable.

      Precautions for return and exchange

      • 1. Items that are being returned should be new and unworn. They should be kept in its original condition in which you received them in.
      • 2. Coupon codes expires after use and cannot be restored after return.
      • 3. For personalized products, if you need to cancel or replace the product or replace the personalized content, you will have to pay 30% of the product price as the customization fee. (Special note: Even if you contact us immediately after placing the order to cancel/modify the order, we will charge the corresponding production fee because the customized product will be produced immediately once the order is placed in order to ensure a timely production and delivery. Thanks for you understanding.)
      • 4. We reserve the right to make any changes to this policy at any time. Notification of any changes will be posted on this page. If you have any questions about cancellations or any of our other policies, please contact our customer service.
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      90-Day
      Returns
      POSITIVE REVIEWS 100,000+
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      FREE SHIPPING
      over RM220.00
      RETURN & EXCHANGE
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      TERMS & POLICIES

      COMPANY INFO

      CONTACT US

      • Submit an Inquiry

        Mon.- Fri. 9:00 AM - 6:00 PM, New York Time

        SOUFEEL JEWELRY LIMITED 2340560

        Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.

        cs@soufeel.com.my
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